Residhome Appart Hotel

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LEGAL TERMS AND CONDITIONS


    OWNERSHIP

    This website is owned, managed and published by GROUPE RESIDE ETUDES and its affiliate:

    Corporate name: RÉSIDE ETUDES APPARTHOTELS SAS
    Registered office address: 20 rue Quentin-Bauchart, 75008 Paris
    Share capital: 2 500 000 €
    Registration number: RCS PARIS 488 885 732
    VAT number: FR 39 488 885 732
    Chief Editor: Laurent NOIRIEL
    Phone number: +33(0)1.53.23.44.00
    Mail address: webmaster@residhome.com



    HOST

    Corporate name: AGARIK SAS
    Registered Office address: 20 rue Dieumegard, 93400 Saint-Ouen
    Registration number: RCS BOBIGNY 433 082 476
    Telephone number: 0825 602 601



    PHOTO CREDITS

    Shutterstock, Adobe Stock, iStock, R. Franchi, Scène nationale le Phénix, ROYATONIC, KID PARC



    SPECIFIC WARNING REGARDING ALCOHOL CONSUMPTION

    Excessive alcohol consumption is dangerous for your health. Drink responsibly.



    TERMS AND CONDITIONS

    By accessing and using our website, you agree to comply with the following terms and conditions of use and your consent implied.



    PERSONNAL ACOUNT

    Certain features or services offered on or through the Site may offer you the possibility to open a personal account with a username and a password.

    This account is strictly personal and must be used for its intended purpose. You are entirely responsible for maintaining the confidentiality of the information you hold for your account, including your username and your password. You must not disclose them to third parties and you bear the consequences of any disclosure, and breach of your account, except in the case of a duly proven fraud by a third party.

    In the event your personal account allows you to upload documents for a rental or investment purpose, you undertake not to upload fraudulent, usurped, altered or fake documents.

    You also undertake to upload only authentic and legible documents that belongs to you personally, or of for which the third party to whom it belongs had expressly given you a written authorization.



    INTELLECTUAL PROPERTY

    You acknowledge that the content of our website is protected under the Intellectual property laws, especially copyright, patent and trademark laws, database protection and various other intellectual property rights.
    The content includes:

    • Photographs, articles, drawings, animated sequences, recordings in digital audio or video format, present on our website as well as our domain name;
    • Device marks, service marks, trademarks, wordmarks, such as commercial signs or logos appearing on our website.


    The content of our website is owned, controlled or licensed by or to Groupe RESIDE ETUDES, one of its affiliates or a third party that expressly allowed Groupe RESIDE ETUDES to use it.

    All rights are reserved, including for downloadable documents and photographic and iconographic representations.

    Any reproduction, representation, use, adaptation, modification, translation, marketing, whether partial or complete, in any way, in any form, by any process and on any medium whatsoever (paper, digital, etc.), of the protected elements of our website is strictly forbidden, without prior written authorization of Groupe RESIDE ETUDES, excluding exceptions legally allowed under the French intellectual property code. Otherwise, this will constitute an infringement and involves the responsibility of its author.

    Software trademarks and logos displayed on our website are the property of the companies operating them, and may not be used without the prior written consent of said companies.

    Software used on our website are protected by copyright/patent law and requires a license agreement. Any use of those software without the prior written consent of their owners is forbidden and may constitute an infringement of copyright.



    PRODUCT AND SERVICE INFORMATION

    Our website presents our businesses and our products and services.

    The pictures, images and photographs of our website are not contractual.

    The information and pictures on this website are based on the technical characteristics of our products and/or services at the time of their publication. As part of our policy of continuous improvement of our products and/or services, the information and pictures may be modified at any time, as may our products and services.

    Groupe RESIDE ETUDES makes every effort to ensure that the information published on its site is accurate and up-to-date, and reserves the right to correct the content at any time without notice. Furthermore, Groupe RESIDE ETUDES disclaims to the fullest extent permitted by applicable law, all express, implied, statutory or other warranties, guarantees of any kind.

    Groupe RESIDE ETUDES declines the responsibility for the reliability and/or persistence of the information on its website, and in particular for eligible tax schemes, which may be subject to change.

    We invite you to check the availability of the product presented on our website at the date of your visit of our website as well as its availability at the time of your order.

    All investment or rental products offered on our website must be the subject of a preliminary study of your duly completed file, followed by acceptance by our services. Failing this, your application will be deemed rejected.

    For real estate investment products:

    Our website may provide you with simulation tools. You acknowledge that the results of these simulations do not constitute a commitment on the part of GROUPE RESIDE ETUDES and its affiliates to obtain any result. Any simulation is only indicative and constitutes a base of information that requires to be completed by a more advanced analysis with one of our rental investment consultants.

    Please note that all real estate investments are subject to the market conditions at the time of sale. Due to its nature and duration over time, an investment in a commercial lease is subject to the fluctuation of the market that may affect its profitability, value or liquidity.



    LIMITATION OF LIABILITY

    By using our website, you acknowledge that you have:

    • the skills and means necessary to access and use the site;
    • all hardware and software necessary for Internet browsing.


    By accessing and using our website, you agree:

    • to comply with our legal term and conditions; any visit of our site implies your acceptance of the present legal terms in the version in force on the day of your visit;
    • to comply with Internet usage and current regulations;
    • not to disclose any illegal information or information likely to harm our Group, its subsidiaries, affiliates or any third party;
    • to ensure the integrity of your equipment and software used for your browsing, in order to avoid any damage to our information systems, in particular any form of contamination by viruses, intrusion attempts, unauthorized requests or code injection.


    You are informed that you use this website under your sole and entire responsibility. Any use of any data made from the user's internet address is deemed to have been made by the user.

    GROUPE RESIDE ETUDES and its affiliates disclaim its liability:

    • for any damage resulting from fraudulent intrusion by a third party leading to modification of the information available on its website;
    • for any virus or other dangerous component that may affect the website or its server;
    • for any irregularity in the operation of its website;
    • and more generally, for any damage, direct or indirect, financial loss, material damage, loss of data or programs, whatever the cause, origin, nature or consequences, linked to access to and use of its website, or to sites linked to it, to the full extent permitted by current legislation.

      GROUPE RESIDE ETUDES reserves the right to withdraw or restrict access to this website at any time, and in particular in order to preserve the security of its information systems, due to technical restrictions or maintenance requirements.

      This website can allow you to send messages transiting through servers under its management responsibility, in order to allow you to inform your correspondents of the interest of certain articles or documents published on its website. GROUPE RESIDE ETUDES’ liability and its subsidiaries or affiliates’ liability cannot be held for a message written by a user to a correspondent through its website. They cannot be held responsible for messages which they did not write and over which they have no control.

      The website may include a contact form. You undertake not to communicate any content that would violate the applicable laws and regulations in France, in particular the provisions relating to data protection.

      Any action intended by a user to directly or indirectly harm this website, the reputation of GROUPE RESIDE ETUDES or its subsidiaries/affiliates, its staff, and/or any of its directors, as well as the brands, trademarks, services and products of GROUPE RESIDE ETUDES is strictly prohibited, in particular any damage to or modification of the service, and/or any action aimed at restricting or preventing its use, any action, offensive word, stigmatizing, contrary to good morals, or malicious, in any form whatsoever, from a user towards any person intervening, visiting or living on the operating sites of the GROUPE RESIDE ETUDES, in situ or remotely.

      GROUPE RESIDE ETUDES has the right to carry out operations to recover the litigious contents and to initiate any procedure with regard to its author.

      GROUPE RESIDE ETUDES reserves the right to delete, modify, or disable without notice any of the features of its website or any information, prior or subsequent to its publication, which is not related to the content normally expected of its website or which is contrary to the laws and regulations in force.



      LINKS TO AND FROM OTHER WEBSITES

      Links from other websites to our website:

      The establishment of a hyperlinks to our site requires our prior written authorization.

      GROUPE RESIDE ETUDES, its affiliates and subsidiaries decline all liability for the content, products or services offered on third-party sites to which its website may be linked by hypertext links or any other type of link.

      Links from our website to other websites:

      This website may contain hyperlinks to other websites.

      GROUPE RESIDE ETUDES, its affiliates and subsidiaries decline all liability for the content of hyperlinks leading to external websites, the content of which has been modified subsequent to the publication of the hypertext link on its website, and the content and persistence of which the GROUPE RESIDE ETUDES cannot control.

      Use of and access to websites outside GROUPE RESIDE ETUDES are subject to their own terms of use.



      COLD CALLING - BLOCTEL

      You can register for free on the following anti-solicitation list: www.bloctel.gouv.fr.

      It is forbidden for a professional to call a consumer registered on this list, unless the consumer is already in contractual relationship with the professional.



      DATA PROTECTION AND COOKIE MANAGEMENT

      You can consult our data protection and cookie management policy on the « personal data and cookies » section of our website and on the following link: https://www.groupe-reside-etudes.com/charte/apparthotels/

      This policy does not apply to links leading to other websites not belonging to GROUPE RESIDE ETUDES.



      CONSUMER DISPUTES RESOLUTION

      Mediation

      In accordance to Articles L611-1 et seq. and R612-1 et seq. of the French Consumer Code, provided that you are a consumer at the time of the reservation or acquisition as defined in the aforementioned code (excluding commercial leases which are not covered by this consumer dispute resolution), any consumer dispute or litigation with the operating company, subject to article L.612-2 of the same code, may be settled out of court by mediation with the CMAP - Centre Médiation et Arbitrage Paris.
      Disputes may not be examined by the mediator if the claim is manifestly unfounded or abusive, or has been previously examined or is in the process of being examined by another mediator or by a court, or if the consumer submitted his request to the mediator more than one year after his written complaint to the lessor, or if the dispute does not meet the mediator's jurisdiction, or if the lessee does not justify having first attempted to resolve his dispute directly with the lessor in accordance with the following procedures:

      • Send a first letter of complaint by registered mail to the management center of your residence (postal address indicated on your payment notices) or by e-mail.
      • Send a second letter by registered mail to Groupe Réside-Etudes - Médiation Locataire - 96-104 Avenue Charles de Gaulle, 92200 NEUILLY SUR SEINE, if the dispute is not settled within 2 weeks of receipt of the first letter.


      In the absence of a response or in the event of an unsatisfactory response within one month following the second mailing, you may submit your dispute to the mediator in the following procedure of your choice:
      • Fill in the following form on the CMAP website, under the "Consumer" tab.
      • Send your request by post or registered mail to CMAP Médiation Consommation, 39 avenue Franklin D. Roosevelt, 75008 PARIS.
      • Send an email.


      The request must contain the following elements to ensure prompt processing: postal, e-mail and telephone contact details, names and addresses of the parties to the dispute; a brief statement of the facts; a copy of the 2 written complaints sent prior to referral to the CMAP (to the management center of your residence and to GROUPE RESIDE ETUDES).

      Online dispute resolution platform:

      In accordance with Article 14 of Regulation (EU) No. 524/2013, you can also file a complaint on the online dispute resolution platform set up by the European Commission.
      The RLL platform can be accessed by clicking on this link.



      GOVERNING LAW AND JURISDICTION

      To the fullest extent allowed by law, and conflict of law principles, the website and the terms and conditions are governed by French law and the French courts shall have territorial jurisdiction over any dispute relating to the use of our websites.



Residhome Apparthotel : Business and tourist residences in France

Fully-equipped studios or apartments, very close to business districts, public transportation, shops... In the heart of the largest cities, personalized short and long-term stays and services...

Stays starting at one night.